COVID-19

COVID-19 Update: April 8, 2021

 

For the safety of our staff and customers, and in accordance with the provincial Stay At Home order in effect, we have temporarily closed our Barrie, ON store.
Our online store is always open, and we continue to offer curbside pickup for local customers - please find the details for curbside pick-up below. Unfortunately we are unable to provide free local delivery at this time. 
These past few months have been a challenging time for all of us as we and all of you have tried to navigate this brand new world. We appreciate you all for sticking by us and supporting our small business while we work hard to continue helping you with all your needs and providing you with the best service we can. We are incredibly grateful for your patience and willingness to learn new ways to do business with us. From all of us here at True North Yarn Co., we offer our sincerest Thank You to our wonderful customers! 
 
Thank you for your continued support and patience while we work to keep each other safe!

 

In Store Shopping - Temporarily Closed

Our Barrie, Ontario store is temporarily closed for in-store shopping for the safety of our customers and employees. 

 

Barrie, ON Delivery - Temporarily Unavailable

The safety of our employees and customers is our number one priority. We are unable to provide free local delivery at this time. 

 

Ship to Home

We continue to ship orders throughout Canada and USA! We work hard to ship your orders out as soon as possible, all while maintaining a safe working environment for our employees. 

Due to the record breaking number of parcels delivery services are receiving, orders are taking longer than expected to arrive to customers. Unfortunately, these delays are out of our control. All shipped orders will have a tracking number provided so customers can find their most up-to-date tracking information.

 

Curbside Pickup

If you live locally to our shop - in the Barrie/Simcoe County area - we offer a curbside pickup service for any customers wanting their order sooner than shipping allows. 

Place your order online at any time and select the 'Curbside Pickup' shipping option at checkout so that you are not charged for shipping. We will contact you when your order is ready!

When you come to pick up your order, please wait in your vehicle and call us at 705-737-4422. We will bring your order to your trunk or leave outside your vehicle - the entire process will be completely contactless for everyone's safety!

Curbside pickup is available Monday through Friday, 11am to 4pm.

 

If you have experienced any symptoms, have traveled, or have been exposed to someone with COVID-19 within the past 14 days, please visit us at a later date.

 

Questions?

Please email us at info@truenorthyarn.com

Please call the shop at (705) 737 - 4422