COVID-19
Our store in Barrie ON is currently open with reduced hours at limited occupancy to ensure physical distancing is maintained and for the safety of our staff and customers
In Store Shopping - Limited Occupancy / Reduced Hours
Our Barrie, Ontario store is currently open for in-store shopping with reduced hours and occupancy for the safety of our customers and employees.
What you can expect from us:
- Enhanced cleaning and disinfecting practices
- Store employees will be wearing masks
- Limited store occupancy to ensure physical distancing at all times
- Reduced store hours
Monday through Saturday: 10:00am - 5:00pm
Sunday: CLOSED
What we ask of you:
- Wear a mask for the duration of your visit
- Use the provided hand sanitizer upon entering the store, and prior to handling any product
- Consider using a contactless method of payment
- Practice social distancing by maintaining 6' between yourself and other customers or store associates
Please know, in order to maintain physical distance and to keep interactions with customers contactless, we are currently unable to handle your works in progress.
When you arrive at the store please wait outside and we will let you in as soon as we're able! Due to the limited occupancy allowed in store there may be a bit of a wait outside. Please know that we can not hold spots in line. Shopping appointments are currently unavailable.
Ship to Home
We continue to ship orders throughout Canada and USA! We work hard to ship your orders out as soon as possible, all while maintaining a safe working environment for our employees.
Due to the record breaking number of parcels delivery services are receiving, orders are taking longer than expected to arrive to customers. Unfortunately, these delays are out of our control. All shipped orders will have a tracking number provided so customers can find their most up-to-date tracking information.
Contactless Pickup
If you live locally to our shop - in the Barrie/Simcoe County area - we offer contactless curbside pickup!
Place your order online at any time and select the 'Local Pickup' shipping option at checkout. We will contact you when your order is ready!
When you come to pick up your order just give us a call us from the parking lot and we will bring out your package. Please call 705-737-4422.
Contactless curbside pickup is available Monday through Saturday, 11am to 5pm.
If you have experienced any symptoms, have traveled recently, or have been exposed to someone with COVID-19, please visit us at a later date.
Questions?
Please email us at info@truenorthyarn.com
Please call the shop at (705) 737 - 4422