FREE SHIPPING within Canada on orders $125+

Shipping Information

**Most orders are shipped within 3 business days from the order date. Weekends and Holidays may affect order processing and shipping times.**


Canada:

All orders are shipped with tracking numbers as Canada Post Expedited Parcels. Orders are processed and shipped in Barrie, Ontario, and delivery by Canada Post will take an average of 2 - 10 business days, depending on the shipping location.

Shipping cost is calculated at checkout. Shipping is free within Canada for orders over $125.00 (pre-tax).

Other shipping methods are available for an additional fee. If you would like to request an alternative shipping method (for example by courier - Purolator, Canpar, etc...), please contact us at info@truenorthyarn.com before placing your order. 

*Some items are not eligible to be shipped at our regular shipping rate. These items are marked "In-Store Pickup Only". If you would like any of these items shipped to you, please contact us! Additional shipping charges will apply.* 


United States:

We only ship packages to the US through Canada Post as a Tracked Parcel. You will receive a tracking number, which can be checked through Canada Post's website, and once it crosses the border you can also check its progress on the USPS website.

Shipping to the US is flat rate, and applied automatically at checkout.

For further information on international shipping, contact Customer Service at 705-737-4422, or email us at info@truenorthyarn.com.

 *Some items are not eligible to be shipped at our regular shipping rate. These items are marked "In-Store Pickup Only". If you would like any of these items shipped to you, please contact us! Additional shipping charges will apply.*

Outside Canada and USA

At this time our online store is unable to accept orders for shipping outside Canada and the USA . If you live outside of Canada or the United States and would like to place an order with us, please contact us at info@truenorthyarn.com and we can talk about your options!

  

We offer a free curbside pick-up option if you live locally, are driving through Barrie, ON in the near future, or want to have a friend/family member pick it up in person.  Simply select Free Curbside Pick-Up when checking out. We will contact you when your order is ready for pick-up! Curbside pickup is currently available Monday through Saturday, 11am - 5pm.

For any additional questions please contact Customer Service at 705-737-4422, or via email at info@truenorthyarn.com. Inquiries are generally returned within 24 hours.